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MRC Berlin

Digital & Commerce Digital Identity

We're looking forward to being at this years' MRC Berlin conference where we'll be hosting an exciting panel session on friendly fraud.

If you're attending, come and join us on the Wednesday for debate on how you can reduce first-party fraud without impacting your customer experience.

Full session details below:

Keeping customers friendly without the fraud

Whether it’s re-using promo codes or fraudulent chargeback claims, first party fraud is difficult to detect and costly to prevent.  

How can you protect your business without adding additional friction to your wider customer base? It’s a delicate balancing act to solve… you can’t let the minority ruin it for the majority.

This panel session will look at what businesses can do to detect and prevent first party fraud, without needing to damage existing journeys to ensure good transactions go through, and the bad ones are kept at bay.

Key Speakers

Katie Franklin
Head of Payments Operations and Partnerships​, Patreon
Kamil Przybyla
Fraud and Payment Manager​, Green Man Gaming
Simon Vallis
Strategic Partnerships Business Manager​, Kount
Andreas Eliasson
Commercial Director​, Callsign


25 May, 22: 9:30 - 10:15 AM


Working in Payments / Fraud track

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