We're looking forward to being at this years' MRC Berlin conference where we'll be hosting an exciting panel session on friendly fraud.
If you're attending, come and join us on the Wednesday for an exciting debate on how you can reduce first-party fraud without impacting your customer experience.
Full session details below:
Keeping customers friendly without the fraud
Whether it’s re-using promo codes or fraudulent chargeback claims, first party fraud is difficult to detect and costly to prevent.
How can you protect your business without adding additional friction to your wider customer base? It’s a delicate balancing act to solve… you can’t let the minority ruin it for the majority.
This panel session will look at what businesses can do to detect and prevent first party fraud, without needing to damage existing journeys to ensure good transactions go through, and the bad ones are kept at bay.