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Reinventing customer experience with effective fraud control

Fraud & Scams

Good is no longer good enough when it comes to fraud identification and detection, especially with customer identity and authentication. Excellence is now table stakes against identity fraud. Digital identity for financial institutions and the challenges and approaches of balancing customer experiences and mitigating fraud are goals for all.

Download IDC’s report Reinventing Customer Experience with Effective Fraud Control* commissioned by Callsign where Surya Narayan Saha, Research Manager, IDC Financial Insights Asia / Pacific provides a summary of insights from our discussion and gain insights on:

*Report reference #AP751988X

Download your copy

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