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Gartner Market Guide for Online Fraud Detection

Banking and Finance Behavioural Biometrics Digital & Commerce Customer Experience Fraud & Scams

“Detecting fraud in digital channels is a challenge, due to the competing requirements of dealing with emerging attack vectors and delivering a smooth user experience. Security and risk management leaders must orchestrate multiple capabilities to create dynamic user journeys, while minimizing risk.”

These capabilities are covered in their latest Market Guide for Online Fraud Detection, which provides a comprehensive overview of how organizations can balance both risk and trust across the digital customer journey.

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Download your complimentary copy of this report to discover the Gartner recommendations, alongside overviews of the:

  • Market direction of the technologies and solutions your peers are looking into
  • Market analysis covering bot mitigation, preventing APP fraud, journey time orchestration and benefits of a SaaS deployment
  • Representative Vendors (you’ll see Callsign recognized for providing multiple applicable products)

Span of OFD Capabilities Across a Typical Digital Customer Journey

Gartner, Market Guide for Online Fraud Detection, By Akif Khan, Dan Ayoub, 12 December 2022

GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the U.S. and internationally and is used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s Research & Advisory organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Callsign.

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