A global retail bank was looking to further protect their card customers from ATO fraud and OTP theft – an attack vector that’s on the rise globally due to the increased use of social engineering scams. With existing fraud controls being bypassed, the bank turned to Callsign and our Dual Synergy ATO Protection, leveraging our leading behavioral biometrics and device fingerprinting solutions.
Who
Global retail bank.
What
Dual Synergy Account Takeover Protection.
Results
- Card channel fraud loss savings
- 9:1 false positive rate
- Increased fraud detection
- New fraud MO detected
Benefits
- Fraud detection
- Cost reduction
- Enhanced UX
- Passive authentication
