eGaming

The number of online gaming accounts is increasing everyday, but where users open digital accounts, fraudsters follow.

Couple authenticating egmaning payment - Egaming sector

The minefield of egaming

Consumers get a great deal of enjoyment from egaming. But this creates a world of opportunity for fraudsters, especially as most people have multiple online identities across different websites. Gaming profiles are filled with personal information and increasingly, they involve a payment element such as buying extra lives in a game. This poses a security risk, especially as these purchases are often ‘instant access’, meaning they need to be approved in real time.

A myriad of hazards

Account breaches have serious repercussions – whether that’s a stolen identity or the loss of payment card details. To make matters worse, users often choose the same email and password combinations across accounts. Meaning if one gets breached, the rest are sitting targets.

There’s also the issues of fake profiles, bots, cross-border fraud and device spoofing. Egaming organizations are dealing with myriad security hazards.

We can help

The risks and challenges of identification for egaming

Picture the scene: countless users logging in to numerous accounts, most of which contain payment details, and some of which aren’t real in the first place. Egaming organizations have their work cut out for them when dealing with the many challenges of identification they face:

Stop the Bots

There are millions of fake accounts online. Bots don’t just disseminate information online – they can also be used for fraudulent activities, with fraudsters targeting the industry’s abundance of identity data and using bots to test stolen details from the dark web.

In-Game Spending

Egaming isn’t just one of the world’s favorite pastimes. It’s also an ideal target for fraudsters, with a billion gamers worldwide spending money while playing, often on a ‘card not present’ basis. While the rise of in-game payments has been a big source of revenue for businesses, it’s also created big risks.

Location Regulation

VPN use is on the rise, letting people access content in restricted locations, which is problematic for egaming businesses. On one hand, they need to know where their users are, but on the other, they’ve got to comply with privacy laws (which includes restrictions around the collection of location data). That’s a difficult balancing act to manage.

How Callsign keeps egaming safe (and fun)

For gamers, an enjoyable experience is often the priority. However, given the inherent identity fraud risks within these sectors, businesses have a lot of work to do to keep accounts safe while also keeping customers happy. Callsign can help organizations achieve this in various ways:

Reduce Fraud


It’s one of the most prominent risks faced by consumers and businesses alike. We can help.

Find out More

Improve Security


How do you improve security when the target is constantly moving?

Discover how

Licensing Compliance


Location has a key role to play in verifying that someone is who they say they are.

Learn why

Improve User Experience


Improve user experience and security? Yes you heard right. Find out how we can help.

We can help

Securing Your Workforce


The price of fraud for businesses is high, that's why we’re here to help.

Find out how

Choice, Control and Consent


When it comes to identification, businesses should be looking at the right degree of choice, control and consent.

Find out why
man making online game payement - Egmaning sectors

How Callsign helps egaming and media organizations

User experience is everything for gamers and media users, so from a customer’s viewpoint, that’s what Callsign delivers. Seamless authentication means owners can access their accounts quickly and smoothly, making in-game or in-platform purchases without a stutter.

Meanwhile, with Callsign technology, egaming and media businesses can rest assured that users are who and where they say they are. Reliable, real-time validation that blocks fraudulent attempts as they happen, using thousands of data points to identify fraudsters and hackers, frees them up to focus on doing what they do best: innovating and improving on the gaming and media platforms they’re delivering to customers.

Ultimately, Callsign’s solution means players can keep playing and scrollers can keep scrolling, without fear of fraud or interruption. While businesses are empowered to get on with growing their platforms.

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